How to Get Through the Pandemic? Transformation & Upgrading!

RIU Hotels&Resorts is a Spanish hotel chain that was founded in Mallorca in 1953 as a small resort company. With the opening of its first city hotel in 2010, RIU Hotels&Resorts now has 93 city hotels in 19 countries and serves more than 4.5 million guests annually. The unique feature of Riu Hotels & Resorts is to offer an “all-inclusive” service at many of our Resorts. The aim of this service is to allow our customers to focus on enjoying themselves without having to worry about daily chores.

How to get through the pandemic period

These years, the world is under the black swan of the epidemic, and normal habits are changing. RIU had an insight into customer psychology and quickly launched the Zkong Cloud price tag program with Abensys (trusted Spanish language partner). Deployed in the hotel restaurant a full set of system, the traditional paper label replace intellectual point cloud marks, through apis and system integration of RIU ZKONG docking, without installing any browser through the use in the global scope, paperless operation, block or reduce the restaurant service personnel contact customers, reduce the fear of staff and guests.

Update from inside and outside

ZKONG cloud price tag can be updated in 0.3 seconds per piece, real-time update of food information in different languages, reducing the time and cost of menu update; Food and price tag binding, through ZKONG cloud platform management, to achieve accurate one to one price change, the accuracy rate is as high as 99.99%; Custom background editing templates, price tag display style is no longer the same.

Store image upgrade

ZKONG ESL with thin and streamlined design echoes the luxury and elegant hotel style, which not only improves the customer experience of the restaurant chain, but also improves the degree of socialization of the food and beverage service.